Welcome to Urban Valet Waste

Three valet trash service attendants in a residential apartment corridor

Introduction

Urban Valet Waste (“we,” “us,” “our service”) respects your privacy and is committed to protecting your personal data in accordance with applicable U.S. law. This Privacy Policy explains how we collect, use, store, share, and protect your data, as well as your rights regarding your personal information.

Information We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Phone number

  • Email address

  • Residential or service address

  • Other information you voluntarily provide when interacting with our service

Additionally, we may automatically collect technical information such as your IP address, device type, browser type, date and time of visits, and information about your activity on our website.

Legal Basis for Processing

We process your personal data based on your consent, to fulfill a contract to which you are a party, or to comply with our legal obligations.

Purposes of Use

We use your data solely for the following purposes:

  • Entering into and performing contractual obligations

  • Providing and improving our services

  • Communicating with you for service-related matters

  • Internal analytics and statistics to improve service quality

  • Compliance with legal requirements

Data Retention and Protection

We store your personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law. We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Sharing Data with Third Parties

We may share your data with third parties (such as contractors or affiliated partners) engaged to fulfill your orders and provide services on our behalf. Such third parties are obligated to maintain confidentiality and use your data only as necessary to perform their services. We do not share your data with third parties for their own marketing purposes without your prior consent, except when required by law.

Use of Cookies

We use cookies and similar technologies to improve website functionality and enhance your user experience. You can manage cookie settings in your browser. Disabling cookies may affect website performance.

Your Rights

You have the right to:

  • Obtain information about whether we process your personal data

  • Request access to your data

  • Request correction of inaccurate or outdated data

  • Request deletion of your data where legally permissible

  • Restrict or object to the processing of your data

  • Withdraw your consent at any time (if applicable)

To exercise these rights, please submit a written request using the contact details below. We reserve the right to request verification of your identity.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The new version will become effective upon publication on our website. We recommend reviewing this Policy periodically for updates.

Contact Information

If you have any questions, suggestions, or complaints regarding the processing of your personal data, please contact us:

Thank you for trusting Urban Valet Waste.